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← WRITE A REVIEW?Rayo Motors, Garland, TX
Salesman was a total liar. Car was a piece of junk. Dealership has really bad google reviews. AVOID.
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Jenkins Motors (KIA), State Road 200, Ocala, FL
Every one my wife and I met at this dealership were wonderful. Several of the sales force even went out of their way to get information I asked about. Great place to buy a car employies even went out of their way to get info for me that I asked about.
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karl chevrolet, 261 elm st, new canaan, CT
I finally got the Camaro ZL1 fixed, and it was not the Radar Detector or the Tinted Windows like your Service Manager Jay Bradley insisted & refused to service my car under warranty. "you should know that the advice on the possibility of electrical interference from a radar detector or Wi-Fi is a very real possibility" "We have made every effort to respond promptly to your needs. If for any reason the condition reoccurs without the presence of any other aftermarket electrical equipment in your vehicle please let us know immediately." The most frustrating part about dealing with your dealership as well as others is that I am the one who figured out what was wrong with the car not some certified GM tech. In the future before blaming customers & refusing to service cars that are STILL UNDER WARRANTY do a more thorough job & send your "techs" for the proper training. Purchased a new car in late April of this year and the car I purchased is Amazing the experience of Karl Chevrolet was not. Once the down payment was made the dealership was no where to be found, the woman I worked with was not knowledgeable about the car and gave me untrue information regarding features on the car.On 2 occasions when I was asking for some options to be included, Beth Karl told me not to get the because they were "ghetto". As I have not purchased a new car in some years, I had a few questions to be answered. My emails and calls to her went unanswered. I waited days for a response but to no avail, I finally had to speak to another sales person to get any sort of response which was just as frustrating. I threatened to cancel my car order on 2 occasions and both times they finally acted like they cared. It's been 17 months since I purchased the Camaro ZL1 Convertible and have had to bring the car in for repair 5 times due to the Tire Pressure Monitor System, Karl Chevrolet replaced my left rear tire in August of 2013 and since that tire replacement ,the problem with the TPMS has continued with the tire that was replaced. On Karl Chevrolet's last attempt to fix the tire,I was told by the service manager, Jay Bradley, that they "think" my radar detector is causing the TPMS problem; and if it happens again with the radar detector, they will not fix it. To quote Jay Bradley "possibility of electrical interference from a radar detector or Wi-Fi is a very real possibility" . I do not want "very real possibilities" when there is something wrong with my car that is still under warranty, I want facts. Karl Chevrolet has demonstrated to be unknowledgeable in the cars that they sell and also unable to repair them
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Mini of San Diego, 5202 Kearny Mesa Rd, San Diego, CA
This review is solely based on this dealership sales practices of extended warranty. Please don't make the same mistake I made in purchasing an extended warranty from Mini. After buying my 2011 Mini Cooper S on September of 2014 with around 20,000 my car has been taken in for service around 11 times. Some issues were : Thermostat, Fuel Pump, Oil Leaks, Fuel Pump, Multiple Coils, Gasket Ring, Clutch and the list goes on... I was approached and offered to buy a " Preferred Extended" for around $ 2300. I thought with the high probability of my car breaking down I thought it would be a good idea. My Oil Pan Gasket is leaking and they say its not covered. The financial advisor doesn't even reply to my request anymore or returns my phone calls. I don't even care if they cover it anymore I just want my warranty money back since it doesn't cover anything. And it the language of the contract can be used for their benefit however they see fit. This is the estimate they sent to me below. Be cautious of used car salesmen. When I deal is too good to be true it usually is... FYI the car only has 60,000... Inspection Recommendations Status Cost Deferred Approved Change engine oil and filter (Found engine oil level excessively low) Fail $79.95 See AI-3 Replace front brake pads (3 mm or less) Fail $250.00 See AI-12 Replace clutch assembly and flywheel (Found clutch worn/slipping) Fail $3,922.55 See AI-33 Subtotal $4,252.50 Replace oil pan gasket (Found engine oil seep) Caution $548.52 See AI-9 Replace rear brake pads (4 mm) Caution $250.00 See AI-12 Subtotal $798.52 Totals, Taxes and Fees Cost Deferred Approved Estimate Subtotal $5,051.02 $0.00 $0.00 Tax $168.52 Estimate Total $5,219.54
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Rayo Santos Motors, Lewisville, TX
I wish I could give them a rating of negative 10. They are the definition of sleazy used car salesmen. They have moved to Garland Texas and now called Rayo Motors. They have a new website, but its pretty much identical to the old web site. Same slimy owner. Juan Carlos Olvera. I have a BBB case and filed a small claims case.
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Lia Toyota, Central Ave, Colonie, NY
Paid too much for the car. Lied to St the time of the purchase. Manager aware but blamed the employee who was fired. Nothing done to set things right. Every service call is a day off work because they never have transportation. I am supposed to get a car wash with each service call but I have to pester them. I need a repair and the parts had to be ordered. Lots of reasons it didn't get done. This dealership is too much work to deal with.
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lakeland auto mall, hwy 92, lakeland, FL
went to dealership to buy used car told saleman that I was screwed by last dealership and didn't want it to happen again he assured me it wouldn't happen at this dealership but it did and when I called and talked to a manger she told me that couldnt have happened I explained that I told the salesman my situation and again she said that that didn't happen all I can say she wasn't there when I talked to salesman she repeated telling me it couldn't happen so basically she was calling me a liar. so they have lost a customer will never buy from them again. MY advise stay away from this dealership because there practice is to lie to sell a car
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Blue Ridge Ford, Highway 515, Blue Ridge, GA
We have purchased 14 vehicles at this dealership in the last 23 years. We have always had an excellent experience. The staff is professional and the salesmen are knowledgeable. They are not the least bit pushy. They give you time to look and will help you find exactly the vehicle you want. If they don't have it on the lot they will find it. We had them look for a specific truck to tow a fifth wheel and they found what we wanted 250 miles away. The service department is also excellent. We have generally needed only routine service. The few times we needed something a little more, no problem. They listened. My husband, who has forgotten more about cars than most mechanics will ever know, was listened to respectfully and his suggestions taken seriously. I would go back to this dealership again without hesitation.
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