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Violino Restaurante, Winchester, VA
I’m not one that uses social media to bad mouth businesses or people. However I do not recommend this restaurant, WOULD YOU, after reading this letter want to dine there? You get better communication and service at a fast food establishment. Mrs. Stocco did not have the consideration to respond to this letter. Some restaurants substitute pork for veal but Ossoboco is a veal dish. With my experience and background in the restaurant business I tend to believe that the Ossoboco that was served to us was pork. December 11, 2018 Marcella Stocco Violino Ristorante Itilano 181 N Loudoun St Winchester, VA 22601 Dear Marcella: After searching for Ossobuco online, I was specifically interested in that dish, Violino Ristorante came up. We called and spoke to you about the menu. The prices on your website menu was less than was listed on the menu handed to us. We informed you about it (we notice now that you do not have prices on your online menu.) . We made reservations at a local hotel, so our main purpose in Winchester, Virginia was just to dine at Violino Restaurant to enjoy your Ossobuco. We were looking forward to a wonderful dining experience. We arrived at the restaurant a little before your opening at 5PM, we were your first guests. After reading the qualities you listed on your website like “what truly makes violin the experience that it is, is the sense of family that is deeply felt throughout the restaurant by patrons as well as the staff.” “From the moment that you walk through the door you are welcomed into the Stocco family, ….they wrap you in unsurpassed hospitality.” We never experienced the above, we were very upset when we left Violino. Having traveled extensively over the world and being one who takes pleasure in eating truly wonderful international dishes and knows true hospitality and being welcomed to one’s establishment. We were seated with very little conversation. Our Waiter came after a short time, and without any small talk or conversation proceeds listing the specials. When I asked him a question, he said, “don’t interrupt me” and just went on talking. His tone was very disruptive he was rude, impertinent and arrogant. We never saw him again after taking our order, the young lady assistant wait staff was your only shining star we experienced for whole evening, and we graciously tipped her for her kindness. We were upset after we left your establishment. You called me on our cell phone while I was driving and asked “WHY I DIDN’T TIP THE WAITER.” I was driving and did not speak about this issue. (In most states it’s illegal to talk on the phone while driving.) Our meal was ruined, by the rude, impertinence and arrogance of the Waiter, (My family and I owned a restaurant, that seated 250 people, that Waiter would never work for us.) He ruined our whole dining experience and to rate your Ossobuco, I question whether it was veal. I’m not one that uses social media to bad mouth businesses or people.
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Violino Restaurante, Winchester, VA
After searching for Ossobuco online, I was specifically interested in that dish, Violino Ristorante came up. We called and spoke to the owner about the menu. The prices on your website menu was less than was listed on the menu handed to us. We informed you about it (we notice now that you do not have prices on your online menu.) . We made reservations at a local hotel, so our main purpose in Winchester, Virginia was just to dine at Violino Restaurant to enjoy your Ossobuco. We were looking forward to a wonderful dining experience. We arrived at the restaurant a little before your opening at 5PM, we were your first guests. After reading the qualities you listed on your website like “what truly makes violin the experience that it is, is the sense of family that is deeply felt throughout the restaurant by patrons as well as the staff.” “From the moment that you walk through the door you are welcomed into the Stocco family, ….they wrap you in unsurpassed hospitality.” We never experienced the above, we were very upset when we left Violino. Having traveled extensively over the world and being one who takes pleasure in eating truly wonderful international dishes and knows true hospitality and being welcomed to one’s establishment. We were seated with very little conversation. Our Waiter came after a short time, and without any small talk or conversation proceeds listing the specials. When I asked him a question, he said, “don’t interrupt me” and just went on talking. His tone was very disruptive he was rude, impertinent and arrogant. We never saw him again after taking our order, the young lady assistant wait staff was your only shining star we experienced for whole evening, and we graciously tipped her for her kindness. We were upset after we left your establishment. You called me on our cell phone while I was driving and asked “WHY I DIDN’T TIP THE WAITER.” I was driving and did not speak about this issue. (In most states it’s illegal to talk on the phone while driving.) Our meal was ruined, by the rude, impertinence and arrogance of the Waiter, (My family and I owned a restaurant, that seated 250 people, that Waiter would never work for us.) He ruined our whole dining experience and to rate your Ossobuco, I question whether it was veal.
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Mc Donalds, 5613 se 82nd, portland, 97266
The experience I had with some restaurant employees was really terrible. Breakfast is supposed to start serving at 4 but I went to pick up an order at 3:30 and they refused to serve it.When I asked the boy why? If breakfast starts at 4, one girl aswer me very rude and disrespectful, YELLING that I had to move and cancel the order (I'm Uber) I told her to calm down, stop yelling me, those weren't manners to talk to a costumer, and I asked her for a complaint form. She told me go to window. After waiting for almost half an hour, another girl came out and gave me Uber cancellation number. I asked for the claim sheet and she told me they didn't have it, she turned her back on me and left. When I asked for the manager, a Latin Lady told me that it was her, I asked her for her employee id and she told that she didn't have one, the manager wasn't there. Another Latin boy replied "the manager had more important things to do than take care of you ". And finally a very young looking american white boy (or girl) came out without id, saying that it was named Mikey, who was the manager, and could not give me the name of the disrespectful employee, He / she TREATED ME TERRIBLE, and asked me to leave ... La experiencia que tuve con algunos empleados del restaurante fue realmente terrible. Se supone que el desayuno comienza a servirse a las 4, pero fui a recoger un pedido regular a las 3:30 y se negaron a servirlo. Cuando le pregunté al chico el por qué? Si el desayuno comienza a las 4, una chica me responde muy grosera e irrespetuosa, GRITANDO que tenía que moverme y cancelar la orden (soy Uber) Le dije que se calmara, que dejara de gritarme, que esos no eran modales para hablarle a un cliente, y le pedí una hoja de reclamaciones. Ella me dijo que fuera a la ventana. Después de esperar casi media hora, salió otra chica y me dio el número de cancelación de Uber. Le pedí la hoja de reclamo y me dijo que no la tenían, me dio la espalda y se fue. Cuando pregunté por el gerente, una Señora de apariencia latina me dijo que era ella en tono de burla, le pregunté por su identificación de empleado y me dijo que no tenía, y que el gerente no estaba. Otro chico latino respondió que el gerente tenía cosas más importantes que hacer que atenderme a mí. Y finalmente un chico (o chica) blanc@ american@ de aspecto muy joven salió sin identificación, diciendo que se llamaba Mikey, que era el gerente, y que no podía darme el nombre del empleado irrespetuoso, e igualmente ME TRATÓ TERRIBLE y me pidió que me fuera ...
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KFC, Winchester, KY, 40391
Everything my family try was bad it was old and they never put more food out
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Sky Line Chilli, Canal Winchester, OH, 43110
This the 3rd visit that I am not satisfied with. At least 2/3 of the tables were not cleaned from the previous customers. There is no cohesiveness, team unity. There is no one following up on the servers to make sure the establishment looks good, ready for customers. I have seen the service declining for quite some time. This coincided with the change in senior staff members. I rated this a 1 because 0 is not an option.
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McDonald's, 5520 W. Broad St., Richmond, VA, 23230
The problem is that you are poor. Go make some more money so you can afford to eat there. Geez. I can't believe you are complaining about Mcdonalds pricing. Sad for you. :(
Food OK, but they price gouge! Posted price for the Sausage Egg McMuff...
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