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McBain Primary Care, McBain, Mi


Rating: 3 out of 5.

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lisa primiani, n/a


Rating: 3 out of 5.

This review is in reference to a United Healthcare virtual visit on July 3, 2022. I'm a 49 year old male who has suffered through anxiety and sleep related issues. To give a little more background I'd previously spoken with 2 other doctors on June 30 and July 2, also through UHC virtual care. But unlike this experience, those two were 5 stars. I originally called because at the time I was going through severe withdrawal symptoms after having to abruptly stop a sleep/anxiety medicine. I had a scheduled appointment with a new primary care physician on July 8 but I had no idea what to expect from the new doctor, plus I needed some immediate relief from the withdrawal symptoms which were making it almost impossible for me to sleep. The first doctor, William Errico, DO was extremely helpful and prescribed a 30 day supply of .1 mg Clonidine to help me. He was friendly and I immediately felt comfortable with him. On July 2, I spoke with Karen Beers, NP. At this point I hadn't noticed much effect from the Clonidine and was looking to gather a little more input on things. She was very patient and helpful and gave me some good suggestions on natural remedies to help with my issue. The 5-HTP she recommended has worked very well for me. By late evening July 2/early July 3 I noticed the Clonidine was starting to have a positive effect. I was still apprehensive about what to expect from the new doctor and I felt that I could possibly gain some more insight from talking to a third doctor and possibly get a refill on the Clonidine since it was beginning to work for me. Plus I had no idea whether a new pcp would even prescribe it. My mistake was getting Lisa Primiani. From the beginning she projected a cold, unfeeling demeanor and I felt uncomfortable with her. The only good thing about the visit was there was no cost because it was fully covered under my insurance. But in this case I got what I paid for. She tended to use the word "unfortunate" a lot but the truly unfortunate thing was this visit. Well, where do I begin? I clearly stated my issue and my concerns and her first response was that I'd already had 3 previous visits with other doctors (it was only 2 - the first visit with Dr. Errico was accidentally disconnected before it had begun). In essence, this made me feel very uncomfortable. Like I'd already called several times already and why was I wasting her time? This isn't what she stated word for word, but it was clearly the impression that I got. To quote a phrase from my 13 year old daughter, it was a "cringe worthy" moment. It got worse from there. At this point I knew I was wasting my time, but I decided to approach the subject of giving me a Clonidine refill. I stated the reasons for this as I did earlier in this review. Her response was basically if I'd taken the whole bottle already then I had a serious problem. These weren't the exact words but they're nearly identical. My initial reaction was complete shock. I honestly don't have words for it. At the time, this comment kind of reminded me of an old lady with a serious case of dementia who will pretty much blurt out the worst possible thing. I was like, no way, she didn't really say that! Also, if I'd actually taken the whole 30 day supply of Clonidine in 3 days then chances are that I probably wouldn't have been having this conversation in the first place. Another truly cringe worthy moment. Unlike the previous 2 doctors, she offered me nothing. Well, actually she did. She offered me an excuse. She stated that her specialty was not "chronic" issues but rather short-term issues or something to that effect. Well, I'll make it a point the next time that I call a telehealth doctor to tell my body not to have a "chronic" issue but a short-term one instead. One word of advice for this doctor, actually 2 words, smile more. A little friendliness goes a long way. I'd love to see the world of telehealth become a kinder place as exemplified by my visits with the first 2 doctors. Every patient out there deserves nothing less.

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This review is in reference to a United Healthcare virtual visit on Ju...

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Deborah White, Saint Joseph, MO


Rating: 1 out of 5.

I have been trying to figure out my diabetes for years. At first, I believed she was a great doctor, but as I'm wanting different options, I'm starting to doubt her. What she says in person versus what she writes in clinical notes don't match. She doesn't accurately portray my desires and concerns in her notes either, which makes me seem like a stupid, uneducated patient. She writes that she suggested a treatment but never mentioned said treatment to me verbally. She failed to list reasons for requesting medication changes. It feels like a Dr. Jekyll and Mr. Hyde situation. I've considered recording conversations so that future doctors will know the truth versus what's in my records. I have messaged her and her supervising MD regarding my concerns. If they are addressed properly, I will gladly change my rating and review. If not, I will be finding a new primary care doctor for both my daughter and I.

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lisa primiani, n/a


Rating: 1 out of 5.

This review is in reference to a United Healthcare virtual visit on July 3, 2022. I'm a 49 year old male who has suffered through anxiety and sleep related issues. To give a little more background I'd previously spoken with 2 other doctors on June 30 and July 2, also through UHC virtual care. But unlike this experience, those two were 5 stars. I originally called because at the time I was going through severe withdrawal symptoms after having to abruptly stop a sleep/anxiety medicine. I had a scheduled appointment with a new primary care physician on July 8 but I had no idea what to expect from the new doctor, plus I needed some immediate relief from the withdrawal symptoms which were making it almost impossible for me to sleep. The first doctor, William Errico, DO was extremely helpful and prescribed a 30 day supply of .1 mg Clonidine to help me. He was friendly and I immediately felt comfortable with him. On July 2, I spoke with Karen Beers, NP. At this point I hadn't noticed much effect from the Clonidine and was looking to gather a little more input on things. She was very patient and helpful and gave me some good suggestions on natural remedies to help with my issue. The 5-HTP she recommended has worked very well for me. By late evening July 2/early July 3 I noticed the Clonidine was starting to have a positive effect. I was still apprehensive about what to expect from the new doctor and I felt that I could possibly gain some more insight from talking to a third doctor and possibly get a refill on the Clonidine since it was beginning to work for me. Plus I had no idea whether a new pcp would even prescribe it. My mistake was getting Lisa Primiani. From the beginning she projected a cold, unfeeling demeanor and I felt uncomfortable with her. The only good thing about the visit was there was no cost because it was fully covered under my insurance. But in this case I got what I paid for. She tended to use the word "unfortunate" a lot but the truly unfortunate thing was this visit. Well, where do I begin? I clearly stated my issue and my concerns and her first response was that I'd already had 3 previous visits with other doctors (it was only 2 - the first visit with Dr. Errico was accidentally disconnected before it had begun). In essence, this made me feel very uncomfortable. Like I'd already called several times already and why was I wasting her time? This isn't what she stated word for word, but it was clearly the impression that I got. To quote a phrase from my 13 year old daughter, it was a "cringe worthy" moment. It got worse from there. At this point I knew I was wasting my time, but I decided to approach the subject of giving me a Clonidine refill. I stated the reasons for this as I did earlier in this review. Her response was basically if I'd taken the whole bottle already then I had a serious problem. These weren't the exact words but they're nearly identical. My initial reaction was complete shock. I honestly don't have words for it. At the time, this comment kind of reminded me of an old lady with a serious case of dementia who will pretty much blurt out the worst possible thing. I was like, no way, she didn't really say that! Also, if I'd actually taken the whole 30 day supply of Clonidine in 3 days then chances are that I probably wouldn't have been having this conversation in the first place. Another truly cringe worthy moment. Unlike the previous 2 doctors, she offered me nothing. Well, actually she did. She offered me an excuse. She stated that her specialty was not "chronic" issues but rather short-term issues or something to that effect. Well, I'll make it a point the next time that I call a telehealth doctor to tell my body not to have a "chronic" issue but a short-term one instead. One word of advice for this doctor, actually 2 words, smile more. A little friendliness goes a long way. I'd love to see the world of telehealth become a kinder place as exemplified by my visits with the first 2 doctors. Every patient out there deserves nothing less.

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Eric Hansen, Main Street, Hesperia, CA


Rating: 1 out of 5.

0!! This has been my primary doctor for over 2.5 years and he will not complete military paperwork or any FMLA paperwork for me. He takes extra good care of his staff but doesn’t care if his patients, which I am a nurse and work the front lines during this pandemic in an actual hospital, are exposed or care to help them protect their jobs! He is awful and does not care about his patients. Don’t waste your time or money on a PCP that won’t take care of your needs. Call me for more information... 760-953-1831

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Zachary luchtefeld, 2401 s center st, Maryville, 62062


Rating: 1 out of 5.

Primary care dy

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Hannah E. Maxfield M.D.


Rating: 5 out of 5.

Dr. Maxfield is a very nice & caring, patient, & understanding professional. While being treated in her care she has helped me improve my health immensely on a physical as well as emotional level. She really lets her patients know that she cares & will take time to listen to them, always encourages me, & is very positive. I trust her medical expertise because of my improved health. I would highly recommend Dr. Maxfield for someone needing an excellent primary care doctor. She is top notch & really does care.

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Susan Li, hilliard, OH


Rating: 1 out of 5.

Dr. Susan Li DR. Susan Li told a lie about me to another physician. The second physician, Dr. Nathan Richards, made life for me at his health center impossible. After her gossip about me, good health care at South High Primary Care Center became impossible. Doctors should never spread gossip about patients. This would be very bad conduct for any physician. ** The only thing that doctors should talk is MEDICAL ISSUES, not gossip. The center manager still refuses to talk to me about this issue. I would never refer her to anyone.

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Susan Li


Rating: 1 out of 5.

Dr. Susan Li Dr. Susan Li told a lie about me to another physician. The second physician, Dr. Nathan Richards, made life for me at his health center impossible. After her gossip about me, good health care at South High Primary Care Center became impossible. She should never spread gossip about patients. This would be very bad conduct for any physician. ** The only thing that doctors should talk is MEDICAL ISSUES, not gossip. The center manager still refuses to talk to me about this issue. I would never refer her to anyone.

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Megan Brundrett, OH


Rating: 1 out of 5.

Megan Brundrett MD, spread vicious lies about me. She is the Medical Lead at South High Primary Care, the primary outpatient training location for the Internal Medicine-Pediatrics residency program. Megan Brundrett participated in false negative gossip about me at her medical center. She talked to Nathan Richards MD and Susan Li MD about me. She made no attempt to verify the gossip with me. I made many attempts to contact her by mail, email and phone to try to explain my side of the story. She refused to hear me. She refused to hear my side of the lies that Dr. Susan Li and Dr Nathan Richards were spreading about me. She made getting good medical care at South High Primary Care impossible. She listened to bad gossip, but would not hear the truth from me at all. Doctors are only to consult each other about medical issues, not office gossip.

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