Average rating of the most matched results:

1.0 out of 5.

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Category: Restaurant

The quality of the food has declined lately. At other Bojangles when we pay for our food the receipt offers a free sausage biscuit for rating the restaurant. The store in Sevierville, TN does not recognize this free offer. I was disappointed to see only a few older individuals in the restaurant and 2 of them complained about their orders. Very disappointed. We will not ever be returning to this store. They definitely need to shape up or close their doors.

Category: Restaurant

Charged for 4 of one item. And only asked for and received one of them. Charged for 2 of the same drink only asked for one. Cashier was carlean h. This is *** ridiculous. Didn’t even tell me the total for me order til I got to the window and failed to repeat it back so I had no idea till I got the food and checked the receipt in the parking lot next door.

Category: Restaurant

NOT BAD.. BUT THE DANG DRIVE IN SO DAMN SMALL - ALWAYS HITTING MY TIRES... I ORDERED A BIG BASKET THINKING IT WOULD HAVE A BISCUIT MASHED TATORS - BUT WHEN I GOT THE WINDOW IT HAD 2 DONUGHTS NEXT THE CHICKEN .. YUCCCKY AND CHARGED ME COLESALE AND MASHED TATERS .. -=

Category: Restaurant

I asked for 2 McDoubles and 1 sweet tea. And only paid for 1 which is ok but I had really ordered 2 and a sweet tea and got an unsweetened tea

Category: Restaurant

Extremely rude service from the drive through then I received 2 quesaritos with melted cheese but frozen chicken that my pregnant wife was supposed to eat. Disgusting.

Category: Restaurant

I would rate it a 0 if that was an option. This is the second time I have had the same waitress and the second time she should have been fired. I don’t know her name as she doesn’t introduce herself. I will refer to her as the girl with the terrible attitude and too much fishing tackle in her face. She didn’t know what craft brews were on tap either time. She asks another waitress and that waitress knew, so how did she not. She then took our order. As we waited for our food all six people at our table ran out of beverages and we were not asked for a refill. However she was in plain site the entire time socializing with coworkers and joking around not paying attention to her job or her customers. No refill on chips or salsa was offered by her as well. When the food came, two of the orders were wrong. Then and only then did she ask if we wanted refills. I asked for the manager. When the manager came I informed her of the terrible service and that we would like a different server. Oliver was assigned to us and was very attentive and polite. Exactly what I would expect in customer service. When the bill came it was wrong as the waitress had rang in a 2 for $25 as individual items. I think this is done to raise the price to influence the tip. The manager stated it was due to the POS system and it is a know problem. Well if you know about it why aren’t your employees checking for it. Sounds to me like the theft of service. I am paying for not only my food but also to be served. After our new server was assigned the waitress with the bad attitude and too much fishing tackle in her face was seen being consoled and hugged by other employees in plain view of the dinning area. Totally unprofessional. She should be told if she doesn’t like to serve people or do her job she should find another job. And she really should cuz she *** at what she does. FYI the first time she served us we left a zero tip as the service was just as bad. Thought we would give it a second chance and just so happened to get the same inattentive waitress. Shame on that manager for allowing employees to not do their jobs.

Category: Restaurant

I wanted to order a checkerburger w/cheese and saw that the bacon checkerburger w/cheese were 2 for $5. The drive thru window worker said that the 2 for $5 special was with bacon. So I couldn't order without bacon. Are you kidding? So accommodate your customer and I will take the darn bacon off. May I add he was very nasty about it. Keep your sandwich and the bacon. Thank You

Category: Restaurant

I am an occasional customer of Gianni’s, and quite frankly have never been very satisfied with the restaurant, but they are relatively close for work. The last time I went to the restaurant was an extremely bad experience and will be my last time to visit. The service was terrible, when I finally received a menu from one of the three waitresses the menu was covered with oil or some other disgusting filth. I went to the restroom to wash my hands and the restroom was disgusting. I was with my wife and we did order lunch, she ordered the soup and salad combo and me the cheese steak sandwich. Her soup arrived first, then her salad. She was actually finished her meal when I asked for the check and to remove the sandwich that never arrived. The waitress said in an impolite tone said that I had ordered it and to take it with me when it arrives. The rest of the conversation went further downhill. Needless to say I will not visit Gianni’s again, and do not recommend the restaurant as the food is not good, the cleanliness is not good and the service is the worst I have ever seen, (second to none).

Category: Restaurant

I placed a carry out order for two cheese pizzas and a steak dinner. When I got there to pick it up the pizzas they gave me were burnt. So they told me I would have to wait another 15 minutes for new ones. So 15 minutes went by and I asked them to check on them and they came back and said 3 more minutes. Then after 2 minutes go by someone else comes out and says 3 more minutes. I then ask for the manager. I speak with him and he says they were not burnt. I told him they were and I wanted to make sure he knew what was going on. I then told him I will not be ordering from them any more and I will be telling my family and friends what happened to me. He said if I want I can give him the names and telephone numbers of my friends and family and he will call them for me. I couldn't believe what he said. This is not how you should treat your customers. I won't be eating there any more.